Growth Insights

    Discover actionable strategies, customer research insights, and proven growth tactics to help your business thrive.

    A perplexed man looking at a locked chest labelled "Revenue Growth" whilst another man brings a key labelled "JTBD Interviews" to help unlock the growth

    How to Unlock Revenue Growth with Jobs to Be Done: A Step-by-Step Guide to JTBD Switch Interviews

    Learn how to set up, recruit for and run Jobs-to-Be-Done switch interviews so you can understand why your customers buy.

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    Chart used to determine features customers care most or least about

    How to grow more quickly by deliberately choosing to “suck” at features your customers don’t care about

    You don’t grow fast by doing everything perfectly. You grow by focusing resources and efforts on things your customers care the most about and “choosing to suck” at the things they don’t care for.

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    Man struggling as a demon and angel play tug-of-war inside his head

    How STRUGGLE helps you sell more

    Your customers are struggling, and this is your golden opportunity to sell more. Learn how to identify the struggle and use it to drive sales growth.

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    What you want to say about your product dwarves what customers say about their problem

    How to Write Web Copy that Customers Actually Care About

    Writing web copy can be hard. Writing copy customers care about is even harder. Learn how to identify the right words that will open their wallets.

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    Execs see presentation of product ideas but don't know which is good

    You Don’t Need More Product Ideas. You Need This Filter.

    There was a time when I thought it was really hard to come up with business ideas. I used to sit in the pub with a group of entrepreneurial friends, and we would all chip in with different ideas for a business to run together. Most of them were awful, and at the time I […]

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    Understanding demand needs a look at what customers buy, not what they want or say they need

    Understanding customer demand

    Unless you understand Customer Demand, you’ll never build a product that people must buy. This post shows you how to understand your customers’ real demand.

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    Lots of trophies but no money to show for it

    Why Our Product Got a 9.2/10 Rating But Zero Sales—And What Changed Everything

    I knew something was wrong when I got my first 10/10 customer review, because it didn’t lead to sales. This is how I fixed the problem and got a 1,000%% increase in sales.

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