Customer Research Consulting

    Understand why your customers DON'T buy

    We interview your customers and your competitors' customers to discover why people buy (or don't buy), and help you turn untapped demand into repeatable revenue.

    Guaranteed insights, or you don't pay.

    See Our Pricing
    Concentric circles leading from 'my business isn't growing' through 'my marketing sucks', 'my offer sucks' and into the centre 'I don't understand what my customers want'

    Do you know why your customers buy?

    We will help you work out why your profits aren't growing if you're struggling with this:

    Money being wasted

    Money left on the table

    You’re making less than you should - and you don’t know why customers aren’t buying.

    Growth line flattening

    Growth has stalled

    Growth’s stopped - and you can’t see what’s holding customers back.

    Team out of ideas

    Your team is out of ideas

    You’ve tried every idea - but without knowing why customers hesitate, nothing works.

    Running out of time

    Fix it before it’s too late

    The longer you wait to understand your customers, the harder it is to win them back.

    "It helped us get clarity on who we should be attracting, where to put our ads and how to write our ad copy to resonate with our potential participants. We are very pleased with the results."

    — Elise Tan, Asia Startup Network Founder

    Stop guessing, start growing

    Know exactly why customers buy - and why they don’t - so you can fix what’s costing you sales, create offers they can’t refuse, and grow with confidence.

    Lightbulb icon

    End Anxiety

    Remove the guesswork.

    Find out exactly why customers choose you (or don’t) so you can fix what’s holding you back.

    Spotlight on customer

    Understand Customers

    See your best buyers clearly.

    Know who they are, what they value, and what they’ll actually pay for - no more guesswork.

    Create irresistible offers icon

    Irresistible Offers

    Sell what they can’t ignore.

    Create offers that match what customers really want, so you win more deals and stop wasting money on “nice to haves.”

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    Predictable Growth

    Growth you can count on.

    Follow a simple plan your whole team can use to deliver repeatable, profitable results.

    Nopadon Wongpakdee

    "Neil is a customer insights master."

    Nopadon Wongpakdee, Co‑Founder, SYSTM

    Why trust Growth Exposed?

    We understand how painful it is when your best efforts don't turn into growth. We have the experience to help you get back on track to growth.

    1,011%

    growth increase in one year

    See how →
    12,600+

    minutes spent interviewing real customers

    10

    Customer research studies complete and ready-to-use

    How It Works

    Stop guessing what your customers want. Follow our three-step plan to get a proven method to win and keep profitable growth.

    Customer interviews

    1.) Expose the Barriers

    We interview your customers, plus those that chose your competitors, so we know exactly what causes them to buy and what stops them from buying more from you.

    Seize the opportunity

    2.) Seize the opportunity

    Our workshops map the buying patterns in your market (Jobs-to-Be-Done) against your current offer. Together we pinpoint the most valuable opportunity and decide exactly what to change to win it.

    Capture opportunity and keep it

    3.) Capture it - and keep it

    We give you a 90-day action plan to make the changes your buyers need - and stay on-call for 12 months to help you capture and keep the growth.

    Your growth opportunities - guaranteed

    You don't want an expensive 100-slide consultant deck - you want a plan that delivers growth you can count on.

    If we can't find a growth opportunity you want to pursue, we'll give you your money back.

    No risk. No wasted money. Just clarity and a plan you can act on today.

    Powerpoint slides and money in the bin vs a rocket on a growth trajectory with a guarantee

    Here's what others are saying:

    "It helped us get clarity on who we should be attracting, where to put our ads and how to write our ad copy to resonate with our potential participants. We are very pleased with the results."

    — Elise Tan, Asia Startup Network Founder

    Elise Tan teaches startup founders how to build their business plan and go-to-market skills. Hear her story of using Growth Exposed to find growth opportunities for their Pre-founder catalyst Program in the video below:

    Elise Tan Testimonial

    We know how frustrating it is when your growth feels unpredictable.

    Bridge to growth

    You’ve got great products, skilled teams, and loyal customers - yet profits stall, key accounts stagnate, and competitors keep winning business that should be yours.

    You suspect there’s more growth in your market, but you don’t know exactly what’s stopping them from buying more. Your best ideas haven’t moved the numbers. The clock is ticking, and the longer it takes to fix, the harder it will be to catch up.

    You shouldn’t have to work this hard without seeing the results you deserve. That’s why we specialise in exposing and removing the barriers to buying - so you can capture untapped demand, grow key accounts, and win business repeatably.

    So get in touch today, so you can stop guessing what customers want and start building the thriving, profitable business you deserve.

    Are you ready to find out why your Customers DON'T buy?

    Please click below and fill in our short screener. We'll be happy to identify your big growth opportunities and help you get your business to the level you deserve.

    Guaranteed insights, or you don't pay.

    See Our Pricing

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